Only 32% of SME businesses have sought external advice or information on matters affecting their business in the last 12 months.
Source: BIS

Less than 5% of SME businesses had significantly increased growth plans for the coming 12 months.
Source: BIS

Of the SME businesses that sought advice in the last 12 months, 28% needed help with their business strategy.
Source: BIS

70% of businesses questioned didn’t seek advice o key issues because they felt it was too expensive.
Source: BIS

61% of business owners didn’t know where to go for business support and advice.
Source: BIS

49% of start-up businesses will cease trading within 5 years.
Source: BIS

42% of SME businesses view cash-flow as being an obstacle to the success of their business.
Source: BIS

38% of SME businesses sought finance to support working capital and cash-flow.
Source: BIS

Only 28% of SME businesses increased their annual turnover in the last 12 months.
Source: BIS

Only 41% of SME businesses anticipated a profit / surplus increase when compared with the previous 12 months results.
Source: BIS

Small Business demand for external finance is at the highest level seen since December 2007.
Source: BIS

8% of SME businesses anticipated closure or a transfer of ownership in the next 12 months.
Source: BIS

Only 39% of SME’s were ‘very confident’ of success when applying for finance.
Source: BIS

Of the SME businesses that sought advice in the last 12 months, 51% needed help with their key financial issues.
Source: BIS

Only 11% of SME businesses are planning to move premises in the next 12 months.
Source: BIS

Only 34% of SME businesses reported any new or significantly improved processes in the last 12 months.
Source: BIS

Just over 50% of SME businesses delivered new or significantly improved products or services in the last year.
Source: BIS

76% of failed businesses suffered from either weak financial management or weak marketing capabilities.
Source: BIS

Businesses with fewer than 20 employees have only a 37% chance of surviving four years and only a 9% chance of surviving 10 years.
Source: BIS

Over 25% of owners feel their marriage or personal partnership have been adversely damaged by their business and are left too tired for sex. Source: BIS

Only 35% of SME businesses felt they have a ‘very good’ relationship with their bank.
Source: BIS

62% of business owners didn’t feel they could trust the business advice that was currently on offer.
Source: BIS

48% of owners didn’t feel that the right type of advice existed currently for their business.
Source: BIS

Only 16% of businesses had used some form of business mentor in the last 12 months.
Source: BIS

87% of consumers believe that SME businesses are a critical element of the overall economic health.
Source: BIS

48% of SME owners say what they need most to stay afloat through the recession is more customers.
Source: BIS

Of the small businesses that sought advice in the last 12 months, 23% needed help with their marketing and advertising.
Source: BIS

Only 39% of SME businesses have recruited new employees in the last 12 months.
Source: BIS

Just 30% of SME businesses are planning to recruit any new staff in the coming year.
Source: BIS

14% of SME businesses feel they will need to lose staff in the next 12 months.
Source: BIS

Less than 40% of SME businesses plan to undertake any staff training in the next 12 months.
Source: BIS

Less than 40% of SME businesses invested in training to develop Leadership and Management skills.
Source: BIS

Over 40% of SME businesses have no idea how much their recruitment and selection costs.
Source: BIS

80% of business owners admitted to having a problem in successfully balancing the competing demands of work and home.
Source: BIS

Every business owner deserves the right to learn how to increase sales, multiply their profits with our help you can!
Source: BIS

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Terms and Conditions

Terms of use
Terms and Conditions for Downloadable Products 



Terms of use

Please ensure that you read these terms of use.

In accessing this site, whether as a registered user or otherwise, you accept in full and agree to abide by the terms and conditions of Better Business Expert relating to your use and the content of this site. For a statement of our terms in relation to the security and use of any information we may gather about you as a result of you accessing this site, please refer to our Privacy Policy Statement.

This site's purpose is to provide information and other relevant forms of support for organisations. The site's further purpose is to provide useful links between members and sponsor organisations, enabling them to promote their services effectively and enabling potential and actual members to search out information, products and services, and assistance that may be available.

Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.

We may disable your user ID and password at our sole discretion without notice or explanation.

User accounts, ID and password

To register with this site or to use certain services and tools, you will need to either hold an existing Better Business Expert online account or to register for a better Business Expert User ID and password (for further information see our privacy policy).

Your User ID and password are very important pieces of information and it is your responsibility to keep them secure. You agree to:

If you suspect your User ID and password has been or may be used by unauthorised persons you must notify us immediately using the Feedback Form.

Remember, you are responsible for the management of information in your account.

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.



Other third party content

We embed external content from third-party websites such as YouTube, Twitter and LInkedIn. This content is not published on our website. It is delivered using devices and services provided by such third party sites that can be inserted into our site. We are not responsible for this content.


Whilst we have made all reasonable efforts to display only appropriate YouTube videos through the embedded YouTube player, we are not responsible for any YouTube content accessed from our website. After a selected video clip plays, YouTube may suggest related videos, which can be played in the embedded video player. In virtually all cases, these will be directly related to the subject of the selected video.

Occasionally, YouTube users may erroneously assign key words to a video. It is therefore possible that an unrelated video could be displayed. Again, we are not responsible for this content. If you are concerned about this possibility, you should avoid viewing YouTube videos from the embedded player on this website.

Online services, transactions and payments

When using this website you may access or follow links to a number of online services or transactions, for example online services provided by a range of sponsor or affiliate organisations. Each of these services may have its own Terms and Conditions or end user licences that apply only to that service. Users of any service should ensure that they read the relevant terms and conditions.

We cannot guarantee the availability of any particular service either provided by us or by another organisation.

When applicable, payments are taken by other organisations. Any disputes over such payments or fees requested and obtained via this website must be taken up with the relevant organisation.

Transactions are processed by the relevant organisations. This site is not responsible for any loss or damage, including loss of earnings or incurred expenses, as a result of any delay in processing.

Security and virus protection

No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.

We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the internet.

We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.

When uploading documents to this website you must take every reasonable precaution to prevent the spread or diffusion of any software contamination including computer viruses.

Limitations of liability

Nothing in these terms of use (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

You should note that information and materials published or otherwise provided are for general information only and are not intended to be relied upon as specific advice or recommendations in relation to any transaction you may enter or otherwise.

Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms of use, whether in contract, tort (including negligence) or otherwise, will be limited as follows:



To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;


We will not be liable for any consequential, indirect or special loss or damage;


We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information; 


We will not be liable for any loss or damage arising out of any event or events beyond our reasonable control; 


Our maximum liability in relation to any event or series of related events will be limited to one hundred pounds sterling (£100.00). 

Limited warranties

Information and material published on this site is gathered from primary sources and checked for accuracy with them. Although Better Business Expert Limited endeavours to ensure that all published material is accurate, timely and updated regularly, Better Business Expert Limited and its subsidiary undertakings shall not be liable for any inaccuracies and/or omissions in any information or materials provided, nor any interruption or delay to the accessibility of the site.

Better Business Expert Ltd provides no warranties and makes no representations in respect of the website or its contents and to the extent permitted by law excludes all conditions and warranties implied by law. Nothing in these terms shall exclude or limit the liability of better Business Expert Ltd and its subsidiary undertakings for any death or personal injury caused by our negligence or for fraudulent misrepresentation.

Please be aware also that Better Business Expert Ltd shall not be responsible for any sites linked to this site, or any content, services, products or otherwise provided in relation to any such linked site.


You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

Licence to use website

All rights in information and materials on this site (the "Content") belong to Better Business Expert Ltd or its licensors. Content may be downloaded from the site onto a computer screen or mobile telephone, and you may print individual pages on paper (but not on any server or other storage device connected to a network) for your personal, non-commercial use.

Except as expressly set out above, you may not reproduce, modify or in any way commercially exploit any of the Content. In particular, but without limiting the general application of the restrictions contained in the preceding sentence, you may not do any of the following without special arrangement and prior written permission better Business Expert Ltd:

In the event you wish to republish or redistribute Content in any manner, permission must have first been provided in writing by Better Business Expert Ltd.

Requests should be addressed to:



The Publishing Director,
Better Business Expert Ltd,
18 Oriel Close,
North Humberside
HU17 8YD.


From time to time we may vary or modify the Disclaimer and Terms of Use. We advise you to check for updated terms each time you use this site, as those updated terms shall apply in respect of any subsequent use you make of this site.
Your use of this site shall be governed by English law and shall be subject to the exclusive jurisdiction of the English Courts.

Better Business Expert Limited is registered in England and Wales.
Company number: 7597093                     VAT number GB 113 1127 77
Registered office:           18 Oriel Close, Walkington, Beverley, North Humberside, HU17 8YD.


© Better Business Expert 2012

1. Use of Better Business Expert (BBE) copyright material

Unless it is otherwise marked, you may use and re-use the copyright information on this website (excluding certain images and other material set out as detailed below) free of charge in any format or medium providing the source of the material is clearly identified and the copyright status acknowledged.
Any email enquiries regarding the use and re-use of this information should be sent to:

2. Use of third party copyright

All other materials on this site or accessed through this site are property of their respective owners including but not limited to images, videos, logos, feeds, discussions and linked material.
Where information is clearly marked as being owned by a third party or subject to third party copyright, you have no right to copy or reproduce it without first seeking permission from the copyright owner.
Copyright of comments submitted remains with the commenter. 

3. Copyright in certain images and other material on this website

The permission to reproduce BBE copyright protected material does not extend to any images or material on this website which is identified as being the copyright of a third party. Authorisation to reproduce such images or material must be obtained from the copyright holder concerned.
No such images may be reproduced in any format other than for fair comment (for example, screen grabs for training).

4. Linking to this website

Better Business Expert encourages hypertext links to this website, and creates friendly URLs to make linking easy. If you would like to link to a specific part of the website, use one of the friendly URLs already available or get in touch through our contact us form to ask for a new one. We reserve the right not to meet all requests for friendly URLs.

Terms and Conditions for Downloadable Products

By purchasing a membership package or any other digital product from this website you confirm that you have read, understood and agreed to the terms and conditions described below.

All downloads from the Better Business Expert website are subject to the following terms provided that you agree to comply with the terms of this Agreement, you are granted a non-exclusive license to download those 'downloadable products' that are made available by Better Business Expert Limited:

Intellectual Property

The copyright and all other intellectual property rights in the products and in material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to Better Business Expert Limited, its subsidiaries or the providers of such information. All rights are reserved. BBE is a trademark of Better Business Expert Limited. Other product and company names mentioned on this Website may be the trademarks or registered trademarks of their respective owners.
You are prohibited from modifying the software, copying the software or using the software in any manner that infringes the intellectual property or other rights of another party.

Except as set out in this Policy, you are prohibited from accessing, downloading, storing, reproducing, transmitting, displaying, printing, copying, distributing, or using any Products retrieved from the Website. You will not remove or obscure the copyright notice or other notices contained in the Products retrieved from the Website.

Better Business Expert Limited is registered in England and Wales.
Company number           : 7597093.                     VAT number GB 113 1127 77
Registered office:           18 Oriel Close, Walkington, Beverley, North Humberside, HU17 8YD